Terms and conditions
Last updated: 26 October 2026
These terms apply to every booking made on surfcamp-morocco.com, by email or by WhatsApp. In these terms, “we”, “us” and “Surf Camp Morocco” mean the surf camp run under that name in Aourir, Taghazout, Agadir, Morocco. “You” means the person who makes the booking, on their own behalf and for everyone in their booking.
Contact: [email protected] · WhatsApp +212 676-992689
1. Your booking
- You book by filling in the booking form and paying the deposit. Your booking is confirmed when we have received the deposit, and we send you a confirmation email.
- The deposit is 15% of the price of your trip, plus the local tourist tax of €12 per person.
- Please check your booking confirmation. If anything is wrong, tell us as soon as possible.
- Before a booking is confirmed, we may decline it, for example if the dates are full. In that case any payment is refunded in full.
2. Prices and payment
- Prices are in euros and are shown on the package pages and in the booking form. The total updates as you choose dates, travellers and extras.
- The deposit is paid online through PayPal (card or PayPal account). We never see or store your card details.
- The rest of the price (85% of the trip price) is paid at the camp when you arrive.
- Extras you add at the camp are paid at the camp.
- Flights are not included in any package.
3. If you cancel
Please cancel by email to [email protected]. The date we receive your email counts. Your deposit is refunded as follows:
| When you cancel | Refund of your deposit |
|---|---|
| 30 days or more before arrival | 75% |
| 29 to 15 days before arrival | 50% |
| Less than 15 days before arrival, a no-show, or during your stay | No refund |
If you leave early, the unused days are not refunded.
4. Changing your booking
- You can move your dates for free at any time before arrival, depending on availability. Your deposit moves with your booking. To change your dates or your package, write to us by email or on WhatsApp. If the new booking costs more, you pay the difference.
- If you cannot travel, you may pass your booking to another person if you tell us at least 30 days before arrival. That person must accept these terms.
5. If we have to cancel or change something
- If we have to cancel your stay because of events outside our control (such as natural disasters, epidemics, political unrest or official travel warnings), we refund everything you paid us, or move your booking to new dates if you prefer. We cannot refund flights or other costs you paid to others.
- Surf lessons, spots, trips and the order of activities depend on the waves, the weather and the tide. We may change them on the day to keep you safe and give you the best conditions. This is not a cancellation.
6. Surfing and other activities
- Surfing and the other activities we offer carry risks, including injury. Our instructors are ISA certified and choose spots that suit your level, but the ocean can change quickly. Always follow your instructor’s advice and stay within your ability.
- Before you arrive, tell us about any medical condition, injury, pregnancy or allergy that could affect your safety in the water or during activities.
- You must be able to swim to take part in surf lessons.
- Children under 18 must be booked and accompanied by a parent or legal guardian, who is responsible for them during the stay.
7. Insurance
- We do not sell travel insurance. We strongly recommend that you have your own travel insurance that covers medical costs, repatriation, cancellation and surfing.
- Surf equipment insurance for the board and wetsuit we lend you is an optional extra (€25 per person for the whole stay) that you can add when you book. Without it, you may have to pay for equipment that is lost or damaged by misuse.
8. Passports and health
You are responsible for having a valid passport and any visa or vaccinations you need to enter Morocco. Please check the rules for your nationality before you travel.
9. At the camp
- Please respect the other guests, our team, the neighbours and the house rules. We may ask a guest whose behaviour is dangerous, illegal or seriously disturbs others to leave, without a refund.
- You are responsible for damage you cause to the house or the equipment, beyond normal wear.
- Look after your own belongings. We are not responsible for valuables left unattended.
10. Photos
We take photos and videos during the week and may use some of them on our website and social media. If you do not want to appear in them, tell us when you book or at the camp and we will respect that.
11. Our responsibility
We provide your stay with reasonable care and skill. We are not responsible for losses caused by you, by third parties not connected with our services (such as airlines), or by events outside our control. Nothing in these terms limits any rights you have under the law that applies to you that cannot be excluded.
12. Complaints
If something is not right during your stay, please tell us straight away so we can fix it. After your stay, write to [email protected] and we will reply as soon as possible.
13. Law
These terms are governed by the law of the Kingdom of Morocco. If a dispute cannot be solved between us, the courts of Agadir, Morocco, have jurisdiction, without affecting any mandatory consumer rights you have in your country of residence.
14. Changes to these terms
We may update these terms. The version that applies to your booking is the one on this page on the day you booked.